Online paid search and display ad marketing spend down in travel

A major analysis of the leading websites in the US has painted an interesting picture of some significant changes taking place in online travel.

Web audience metrics provider SimilarWeb examined five categories in the industry – airlines, cruise, accommodation, intermediaries and review/recommendations – to try and understand what is happening around areas such as digital marketing, traffic flows and device usage.

Before the individual sector results, here are some of the overarching findings from the study:

  • Mobile market share has grown year-on-year overall, although some sectors have seen a slight fall.
  • Decrease in spend on paid search, as well as display ads.
  • General fall in social media traffic to travel websites.

SW accomm 8

For each of the sectors under examination, SimilarWeb looked at the top 25 brands in each from an overall traffic perspective.


The top 25 websites account for just over half (54%) of all traffic in the sector, although their combined traffic has decreased by 18% between March 2015 and March 2016.

SW accomm 1

SW accomm 2


SW accomm 3


SW accomm 4


SW accomm 5

Review/recommendation sites

SW accomm 6

SW accomm 7

Source: Online paid search and display ad marketing spend down in travel

WHEREISWHERE LAUNCHES LIVE DEMO FOR TRAVEL MARKETERS, a location-marketing tool for businesses in the tourism industry, has unveiled its demo microsite, allowing travel marketers to check out its content and features before it goes live to consumers mid-2016.

The live demo can be accessed at:

The microsite is a sample demonstration of the end-user experience, as travellers explore the interactive map to find out where everything is, and what each location has to offer, in the form of rich media content – videos, pictures, promotions and more. currently features only London and Singapore, with more travel destinations to be added later. On WhereIsWhere’s interactive map platform, travel marketers can zoom in from country to area to street level; and within each category – Attractions, Lodgings, Activities and F&B, select filters according to their interest types. Speaking about the newly launched demo site, Terence Mak, the CEO, noted that “WhereIsWhere enables travellers to learn more about different destinations easily, straight from the industry itself; this way of direct marketing in Travel is a change from what travel marketers are currently doing.


As an interactive world map, functions as a location-marketing tool, enabling businesses including hotels, attractions, icons and tourism authorities in the global tourism industry to show the world where they are, and what they have. Travel marketers claim their pins on WhereIsWhere’s map platform; and under their pin, they can upload media in the form of videos, pictures, or even their latest promotions, to entice travellers to visit.  Mid-2016 will see WhereIsWhere launch to travellers, offering them the latest information from the travel industry, as they explore the world.

For more information, visit

Contact us at


Aer Lingus, AirAsia, Ryanair, and Spirit use email to sell after booking

The need for ancillary revenue requires airlines to venture beyond the booking confirmation email.  The latest report from IdeaWorksCompany follows that path to learn how airlines gain more sales after a booking is made.  IdeaWorksCompany assessed the full set of emails sent by six top ancillary revenue airlines to learn how they encourage customers to buy more.

During December 2015, IdeaWorksCompany made flight bookings on the following airlines:  Aer Lingus, AirAsia, easyJet, Ryanair, Spirit, and Vueling.  This list of airlines might look familiar to those acquainted with the annual CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany.  These airlines are top ancillary revenue producers and a review of their methods should provide lessons for how to boost a la carte sales:

  • Aer Lingus and easyJet were aggressive marketers with emails sent, on average, every three days.
  • AirAsia was very succinct in its email communications; the airline sent just three post-booking emails and limited the entire content to just over 800 words.
  • Ryanair was a moderate marketer among the six airlines in terms of email frequency and had the lowest average word count at 222 words per email.
  • Spirit, with 2014 baggage revenue of $22.25 per passenger, focused its emails on the task of encouraging travellers to pre-pay bag fees.

In addition to the above, hotel and car hire bookings, checked bags, and assigned seating were the most frequently promoted items in post-booking emails sent by the airlines.

“Never Say Goodbye; Savvy Airlines Use Email to Sell After Booking” was released today as a free 15-page report available at the IdeaWorksCompany website.  The 2016 Ancillary Revenue Report series is sponsored by CarTrawler.  Click here to access the full report:

Customize Your In House Mail to Create Branded Campaigns

One of our new and featured suppliers in The Travel Marketing Directory is Rocketseed.
The value proposition is staggeringly simple.  Turn all your outbound e-mail into a controlled and measureable branded campaign.  Their solution enables the branding team of a company to centralise the management and control of header banners on all outbound e-mail and standardise the signature.
All banner clicks are recorded enabling analysis and follow up engagement.
Download Rocketseed’s brochure to view the solution below and watch their promotional video below.
Rocketseed e-mail media
Rocketseed e-mail media

TripAdvisor Reveals Top Travel Trends for 2016 According to Annual TripBarometer Study

Trip AdvisorOn 15th December TripAdvisor today announced the results of their TripBarometer study, the world’s largest accommodation and traveller survey, highlighting key travel trends for 2016.

Conducted on behalf of TripAdvisor by independent research firm Ipsos, the TripBarometer study is the analysis of more than 44,000 survey responses from travellers and the hotel sector worldwide. The TripBarometer “2016 Travel Trends” report presents a snapshot of the travel landscape for 2016, revealing US domestic and global travel trends.

“This year’s TripBarometer shows that U.S. travellers continue to recognize the importance of treating themselves to travel,” said Barbara Messing, chief marketing officer, TripAdvisor. “With one third of survey respondents planning to spend more this year, we expect to see even more travellers checking both domestic and international destinations off of their wish lists.”

U.S. Travel Trends of 2016

Seventy-eight percent of U.S. travellers plan to spend more or the same in 2016, which is the third largest annual travel budget among countries globally:

Top 10 Markets that Intend to Spend the Most in 2016

(average of all countries after conversion into USD)

1 Australia $ 10,900
2 Switzerland $ 10,100
3 United States $ 8,400
4 United Kingdom $ 8,300
5 New Zealand $ 8,000
6 Canada $ 6,500
7 Austria $ 6,400
8 Germany $ 6,300
9 France $ 6,000
10 Argentina $ 5,900

Top Reasons U.S. Travellers Will Spend More on Travel in 2016

  • Because they/their family deserves it (46%)
  • Going somewhere on their wish list (46%)
  • Going on more long trips (38%)
  • Longer length of trips (34%)

U.S. Baby Boomers plan to spend $10,600 on travel in 2016, twice as much as Millennials ($5,300). This is higher than the global averages – $8,700 and $2,900, respectively.

Ninety-six percent of U.S. travellers are planning a domestic trip in 2016 compared to the global average of 90 percent. Seventy-two percent are planning an international trip, which is slightly lower than the global average of 85 percent.Top Reasons U.S.

Respondents Choose Travel Destinations

  • Culture of the destination (50%)
  • Recommendations from family and friends (36%)
  • Events (34%)
  • Special offers/packages at hotel or accommodation (27%)

When selecting accommodations, cost is the key consideration for travellers in the U.S. – 94 percent of respondents named price as the most important factor when booking the accommodation for their last trip. Accommodation ratings (90%), TripAdvisor reviews (89%), proximity to attractions (86%) and dining options (79%) also ranked high on the list.

Germans, on the other hand, are more likely to find travel inspiration from their favourite documentary with 26 per cent revealing they have chosen to visit a destination simply after seeing it on screen.

Americans and New Zealanders are far more practical, however, choosing their final getaway locations in accordance with events they have to attend.

U.S. Traveller Quirks

The Top 5 Things U.S. Travellers Won’t Leave Home Without

  • Toiletries (77%)
  • Smartphone (74%)
  • Camera (57%)
  • Clothing for special occasions (56%)
  • Adaptor (51%)

U.S. travellers rank as the fourth most “germophobic” in the world, with 37 percent listing hand sanitizer as a travel essential, compared to 23 percent globally. They value their beauty rest as well – 13 percent bring their own pillow, higher than the global average of six percent.  37 per cent of British survey participants named their must-have travel essential as an e-book.

Meanwhile, Indonesian, Argentinian, Malaysian, Chinese and Mexican travellers are the top five nationalities most likely to pack an extra suitcase when they take a trip – likely, to ensure they have plenty of space to transport their shopping haul.

And though Indonesians may be most likely to be spotted sporting wearable technology, 12 per cent of Chinese travellers revealed they were also careful not to leave home without it.

But only two per cent of Italians would be caught trying out the tech trend.

Amenity Deal Breakers

Certain amenities will make or break a hotel’s chances of earning a booking. U.S. travellers expect more for less, and will book elsewhere if an accommodation does not offer:

  • Air-conditioning (70%)
  • In-room Wi-Fi (42%)
  • Parking (38%)
  • Safe deposit (25%)
  • Breakfast (24%)

A third of all Thai, Indonesian and Indian travellers say that they are planning to try an adventure holiday for the first time in 2016, while one in six Indian millennials refuse to book a hotel without gym facilities.

And the most frequent flyers? Ten per cent of all jet-setting Swiss travellers polled revealed that they were planning on taking more than 10 international trips in the next year, making them the most likely nationality to accrue some major frequent flyer points.

But don’t expect them to be using those miles to visit family members abroad.

New Zealanders are the most likely to fly across an ocean to visit family, with 30 per cent saying they’d choose a destination to spend time with their next of kin.

In contrast, Russian, Austrians and Thai are the least likely to do so. Only four per cent said they’d select a destination for this reason.

TripAdvisor summaries the report into 6 key travel trends:

Trend #1 – Seeking new experiences

In the coming year, travelers of all ages will seek out things they haven’t tried before, from cruises to solo travel and more.

  • Globally, 69% of travelers plan to try something new in 2016.
  • 1 in 5 global travelers said they would try a cruise for the first time next year.
  • 17% will try solo travel for the first time in 2016; 15% will try adventure travel for the first time.

Trend #2 – Spending more because it’s “worth it”

Worldwide, travelers are open to spending more in 2016 than they have in the past—and not just because of rising costs.

  • 1 in 3 travelers (33%) are planning to spend more on travel in 2016 than they did the previous year.
  • Among those who plan to increase their travel budget, 49% said they will do so because “because I or my family deserve it.”
  • 31% said they would spend more on travel because “it’s important for my health and well-being.”

Trend #3 – Choosing destinations based on culture, special offers

Today’s travelers choose destinations for a number of reasons, including special offers from accommodations.

  • Globally, 47% of travelers say they have visited a destination because of the culture and people of the specific country.
  • 1 in 5 travelers (21%) have chosen a destination because a hotel had a special offer or package.
  • “TV tourism” is on the rise: 1 in 5 global travelers have visited a destination because they saw it on a TV show.

Trend #4 – Staying cool and connected

Among the amenities that travelers will look for when they book an accommodation in 2016, air conditioning and WiFi stand out.

  • Globally, 63% of travelers said air conditioning is a must-have when choosing a place to stay. That makes it more of a deal-breaker than breakfast (40%) or a swimming pool (26%).
  • 46% said free in-room WiFi is a must-have amenity—meaning that, if an accommodation did not provide it, they would look elsewhere.
  • 26% of travelers said that they require an accommodation that has super-fast WiFi; 11% are willing to pay extra for this service.

Trend #5 – Rising room rates (and optimism)

Many accommodations plan to raise their room rates next year, while the majority of hoteliers say they’re optimistic about profitability in 2016.

  • Nearly half of hoteliers globally plan to increase room rates in 2016 (47%).
  • Most accommodations are increasing rates to compensate for increased overhead costs (65%), although more than a third are increasing rates because of recently completed renovations (37%) or because of increased demand (35%).
  • 3 in 4 business owners are optimistic about profitability in 2016. The majority of those who are optimistic say it’s because of local events and conferences taking place in their markets next year (65%).
  • 91% of hoteliers see increasing direct bookings as key for the future of their business.

Trend #6 – Managing reputations online

Online presence remains important: In 2016, businesses will be keeping a close eye on what people are saying about them on the web.

  • 93% of hoteliers said that online traveler reviews are important for the future of their business.
  • Online reputation management is still the biggest area of investment for accommodation owners in 2016, with 59% investing more in this area than they did the previous year.

For additional information about the TripBarometer, please visit: tripadvisor to download the global report.

Source: TripAdvisor Reveals Top Travel Trends for 2016 According to Annual TripBarometer Study Nasdaq:TRIP

MessageGears Provides Enterprise-Wide Email Marketing Solution to Expedia | Benzinga

MessageGears’ hybrid technology provides with the power and security of on-premises software combined with the efficiency and scalability of cloud delivery.  Expedia plans to implement the MessageGears hybrid email marketing solution throughout many of the brands in its extensive portfolio.

With MessageGears’ hybrid email marketing solution, Expedia does not have to replicate data and send it to the cloud. Instead, Expedia is able to access the most up-to-date data from the company’s secure, internal database, while making use of the cloud to handle resource-heavy tasks, such message rendering and delivery without having to replicate, sync, or store data in the cloud. The end result is more personalized, relevant, and efficient messaging using the freshest data available from consumer touch points.

“MessageGears provides us with unique benefits, including real-time access to our customer data from a centralized database. This allows us to increase the personalization and relevancy of our communication with our customers,” said Scott Grove, Sr. Director of Technology at

“In addition, MessageGears helps us achieve consistency across our email marketing platforms so we can maintain an up-to-date global view of customer engagement.”

“The volume of messages Expedia sends means the company has some of the industry’s most demanding requirements when it comes to email marketing and customer data management. The MessageGears team helped Expedia meet these challenges head-on, enhancing the company’s ability to send timely and relevant messages,” said Dan Roy, CEO of MessageGears.

Through working with enterprise clients, such as Expedia, MessageGears has experienced explosive growth. The company’s email volume has quadrupled since 2014, while still maintaining industry leading uptime.

Current MessageGears clients include ClickDimensions, MusicToday, PGi, Pursuant Health, Right On Interactive, Runkeeper, and Sabre Travel Network. MessageGears expects monthly message volume to exceed 2 billion by the end of 2016.

Source: MessageGears Provides Enterprise-Wide Email Marketing Solution to Expedia | Benzinga

Royal Caribbean launching new marketing campaign that shows off incredible and immersive vacations | Royal Caribbean Blog

Royal Caribbean has launched a new marketing campaign entitled, “Come Seek”, that aims to show a Royal Caribbean cruise is more than just a vacation on a floating hotel.

The new campaign which made its début on October 19, 2015 conveys that a Royal Caribbean vacation is not simply a cruise and those that take a cruise are not taking a conventional vacation.

Royal Caribbean’s multi-million dollar campaign wants to “roll out red carpet for next generation of cruisers” that are not just new to cruising, but also tech-savvy and relish an immersive and experiential kind of vacation.

Royal Caribbean are calling these people “Seekers” because, travel is not about vacations or being a tourist: travel is a way of life.  “Come Seek” has three main messages: This is not a cruise; You are not a tourist; This is not the Caribbean.  At the end, it ends with simply, “This is the Royal Caribbean”.

Through a variety of channels, Royal Caribbean aims to have “Come Seek” invoke imagery of mashing up surprising on-board experiences, such as North Star, the FlowRider and connecting on social media with Voom high speed internet.  In addition, Royal Caribbean wants to show the depth of places to explore in the Caribbean.  All of this works towards giving guests experiences and memories that they cannot wait to show off to their friends and family.

New television ads made their début on the October 19th in 15 and 30 second spots.  In addition, Royal Caribbean added 5 second ads in programs with heavy live viewership on US TV networks, such as The Voice and Late Night with Jimmy Fallon, with a 30 second ad later on to expand upon the 5 second teaser.  People may also have seen 5 second ads will run across the web including Facebook, Instagram, Twitter and YouTube.

Going beyond traditional media:

Perhaps one of the most innovative parts of this new campaign are the brand new “live billboards” in the New York city area that will feature live look-ins to Royal Caribbean’s ships.  Two hundred and thirty geo-target units across New York City will show live broadcasts via Periscope in high traffic commuter areas, such as John F. Kennedy International Airport terminal, news stands and subways.

Using the Voom high speed internet, these live tune-ins from the ships to show off the experience as it’s happening in real time.  These live look-ins will occur throughout the month of November and be shown around peak commuting times.  Most, if not all, of the tune-ins will come from Anthem of the Seas sailings.

Royal Caribbean will also look to guests to suggest experience that Royal Caribbean should broadcast back on Periscope.  Going off the map Royal Caribbean is also trying something else new to show off the kind of amazing experiences waiting in the Caribbean with a new Tumblr page called, “Uncharted”.

Royal Caribbean crew members will become ambassadors and share content as they experience it on their cruises.These Uncharted experiences will also be on the website, advertising and social media.  If it proves successful, the program could eventually extend to guests and travel agents.

Getting noticed:  

The idea behind this kind of advertising is to get past the traditional produced and polished advertising people expect.

Royal Caribbean believes authentic experiences will be something guests really value and notice.Royal Caribbean is very cognizant that consumers are used to being advertised so much that a lot of gets tuned out or fast forwarded.  With live Periscopes and crew ambassador reviews, the hope is the public will take notice because this is not a traditional kind of ad.

Source: Royal Caribbean launching new marketing campaign that shows off incredible and immersive vacations | Royal Caribbean Blog

How Omni-Channel Marketing Can Help Travel Brands Fly Farther, Faster: Marketing Land, Josh Manion

Omni-Channel Opportunities And Challenges

omni-channel marketingThe travel industry offers a particularly clear lens through which to see both the challenges and opportunities of omni-channel marketing. First, there’s scale and complexity.

TripAdvisor (Disclosure: client), for example, is the world’s largest travel site, with 375 million unique monthly visitors checking out more than 5.2 million accommodations, restaurants and attractions. Many customers routinely use multiple channels to do research and make travel choices.

A Facebook and Deloitte survey of more than 10,000 leisure travellers, for example, shows it’s an industry in which consumers are particularly attuned to social media. This study found that social media is second only to friends and family as a source of travel ideas. Sixty-eight percent said travel reviews give them the confidence to book. Given that profile, how does a global company touch customers at the right time with the right offers across the best platforms, given the tendency for data to be fragmented and siloed across online and offline sources, and from one digital platform to the next?

Leisure and tourism company TUI Group (Disclosure: client) offers some insight. TUI Group’s travel services span tour operator brands, travel agencies, hotels and resorts, with six TUI-owned airlines and a fleet of cruise ships for seaborne holidays under the company’s core UK brands, Thomson and First Choice. Customers interact with travel products over multiple visits and sessions. Purchase cycles may involve many months or even multiple years. And when the traveller books, he or she may have looked at dozens of packages, destinations, hotels and resorts, in varying combinations. A single customer may have millions of unique combinations to consider when choosing a holiday. How does the marketing team keep track of customers as they browse travel products and packages across platforms and brand portfolios in a long sales cycle?

How can you ensure that marketing advertising and offers are contextually relevant, given that a single traveller may purchase in different circumstances, for a family holiday, business travel or a couples getaway? Capturing and integrating the data is crucial, as is the ability to remember a unique individual across time and through every interaction so that the brand can respond in context. Brand “memory” is embedded in data. For any brand, and certainly for a company like TUI Group, it’s the critical resource in customer acquisition, retention and loyalty. Let’s take a closer look. How To Implement Effective Omni-Channel Marketing • Go Beyond Data Silos. This is the way a brand can avoid “short-term memory loss” when it engages a consumer over a lengthy sales cycle.

In the case of TUI Group, for example, the company has built a sophisticated data collection system based on advanced tag management with a persistent data layer that ensures data quality and consistency, regardless of the varied ways it is collected over the company’s many brands and platforms.

The omni-channel customer profiles in the data layer arm TUI with a more complete picture of travelers to better deliver the right experience and best offers for each customer.

• Leverage First-Party Data. The ad exchanges, ad networks and data management platforms evolving to support programmatic media buying offer a powerful way to market cross-platform. But first-party data generated on a brand’s owned platforms are key, because they reveal consumer intent and preferences.

For example, TUI Group reports using first-party data generated by visits and other customer interactions to support programmatic ad buying with “dynamic retargeting” serving product advertising relevant to the consumer.

Programmatic media buying makes it possible to leverage the strength of internet advertising, the ability to target buyers on the channels they frequent and prefer. The end game is advertising that is contextual.

After all, you don’t want to market a family vacation with the kids to an engaged couple deciding where to go on their honeymoon.

• Market Across The Brand Portfolio. Many global companies manage multiple brands, and that makes the practice of uniting data at the level of the unique individual more challenging.

Continuing with the TUI Group example, the company unifies first-party data to consolidate that information anonymously against a unique ID. The process enables the TUI Group to see how brands interact with each other and the role they play in the customer journey.

Data fragmentation has been a huge and persistent obstacle to effective omni-channel marketing. Martech innovation has been enabling marketers to unify all of this cross-channel, cross-platform data, and in the process, gain a single view of the customer as he or she moves about in daily life.

While not always simple, this is the first step to meaningful engagement with consumers. It will not only deliver short-term ROI but also engender long-term trust and brand loyalty.

Source: How Omni-Channel Marketing Can Help Travel Brands Fly Farther, Faster

Marketing Land, Josh Manion

Contextual Marketing – How it works in the Travel Industry – Big Data for Travel – Boxever

Everybody is talking about contextual marketing, but really, what is it and how will it benefit our travel customers’ experience?

In the madmen days of advertising, you would reach a customer through billboards or television ads placed at very strategic locations or times. Outdoor billboards near snow-laden airports featuring warm, sunny climate destinations. Television ads for airlines running on the evening news, touting easy flights for business executives. When was the last time you saw one of those?

The marketing industry has come a long way and digital marketing has completely changed how we reach our target audience. Contextual Marketing means discovering the context in which specific audiences were to be found. It is about the digital fingerprint, looking at what a customer has done, what they are currently doing, and predicting what they may do in the future based on their habits and trends. In the past that meant taking advantage of situations like freezing cold northerners who drive by boards near airports as they head to and from work or business executives who travel that watch the stock market reports during the evening news.

The fundamental concept of contextual marketing reaching audiences when they are in a specific time and place or frame of mind for considering your product or service — is still very valid. The difference is that the information we now have to support contextual marketing is more personalized and enriched with more details.

Equally important, the channels for reaching travellers are now highly individualized and personalized thanks to the ubiquitous tiny screens that are ever present in our lives. Instead of reaching that winter sun-seeker on his or her way to the airport, you can beam them an email directly to their laptop or tablet. The timing has become fine-tuned as well. For example, you know they’re in a look-to-book frame of mind if you send a remarketing email within six hours of a fare or destination search on your website.

There are many data drivers for today’s successful contextual marketing.

When blended, these drivers create hyper-personalized offers and content timed to reach highly receptive audiences at exactly the right moment. These drivers can include:



Historic behaviour

Real-time information

For example, let’s take Margie Foley. An online travel agency has her in its database as a female, aged 36, who lives outside of Hartford, Connecticut. In the past she has travelled to Fort Lauderdale in early March, midweek, leaving at 7am, returning the following Monday at 4pm. Now add her device information – her email and cell phone number. Then, (here’s where it gets really fun) pull in some third party weather data.

The OTA uses a sophisticated travel marketing platform that includes a recommendation engine that creates contextual marketing offers on the fly. So, on a snowy morning in January, Margie is headed out the door on her way to work. The recommendation engine pulls together an offer for a great deal to Fort Lauderdale, including a discount for an extra night’s stay at her favourite hotel. Timed to reach her during her lunch hour – while the morning’s nightmare commute is still on her mind and the snow continues to pile up outside her office window — the offer entices her into a temporary reverie with a picture of a Fort Lauderdale beach at sunset. The discount encourages her to book now so she’ll have two months of looking forward to her vacation – surely a powerful tactic to get her through the New England winter.

Now, multiply Margie’s offer by the 2,000 other New Englanders in the OTA’s database that share a similar travel history and who are also staring at the falling snow. Divide by the fractional cost of beaming them an email and the efficiency of contextual marketing (cost divided by booking rate equals ROI) becomes very clear indeed.

But perhaps the most compelling thought is that contextual marketing is in its infancy.

As travel marketers become more sophisticated and begin applying what I call personal interest data, the recommendation engines will be able to layer in additional personalization that will really drive contextual marketing to a whole new level and really make it so that every connection is 1:1.

Margie, it turns out, is a rabid Red Sox fan and her name is in the team’s ticketing database. Imagine the team clinches the American League pennant. The next day, while visions of victory dance in her head, she receives a contextual marketing offer that includes a World Series package pulled together on the fly. Go Sox. Go Margie.

This 1:1 marketing is what our customers are coming to expect. There is a move away from generic advertising, which can be seen in the latest iOS release that has the ability to block ads. We now need to start looking at ways to interact and provide extremely relevant information and offers to our customers.

Source: Contextual Marketing – How it works in the Travel Industry – Big Data for Travel – Boxever

The Next Big Thing In Visual Storytelling? Destination Selfies.

Source: The Next Big Thing In Visual Storytelling? Destination Selfies. – Monday, 14th September 2015 at 4Hoteliers

By Frederic Gonzalo
Monday, 14th September 2015
Travel destinations are often among leaders using digital marketing and social media to convey their message and connect with travellers and potential clientele;

Instagram continues to makes strides within the travel marketing realm, as travellers and travel brands alike grow to appreciate and use the mobile application acquired by Facebook back in 2012.

In August, Instagram announced it will evolve and move away from its known square-photo format in order to allow panoramic shots as well. Not to mention ads now rolling out to mainstream access…

Destination Selfies, Japanese Style!

And then Tourism Australia comes along, with its Giga Selfie initiative. As you can see in the video below, this campaign aims the Japanese traveller market, tapping into an already hugely popular phenomenon – taking selfies – and bringing it to the next level through this new feature.

In selected destinations, such a Gold Coast over the past weekend, Japanese travellers (or anybody using the Japanese language mobile application) can snap pictures of themselves… and reveal lots more about the location where they are at!

A great way to show more and influence travellers’ circles of friends and colleagues back in Japan. Note that Japan is an important country to Tourism Australia with more than 320,000 travellers in the past year, representing $1.4 billion in visitor spend.

How long until we see a similar campaign here in North America or in another friendly country?