When a delay of just a few minutes can destroy a traveller’s entire itinerary, Twitter has become the go to place for many air passengers to keep abreast of changes to their travel plans – or air their grievances.Now a new study has revealed the most efficient and responsive airlines on the microblogging service.According to US travel intelligence site Skift, European airlines trail their US counterparts when it comes to responding to customer needs on Twitter.
Top Tweeters
Top five US airlines
American Airlines 12 minutes
JetBlue Airways 15 minutes
IndiGo 16 minutes
US Airways 38 minutes
Air Canada 42 minutes
Top five European airlines
Ryanair 66 minutes
Lufhansa 72 minutes
KLM 93 minutes
easyJet 120 minutes
SAS 191 minutes
Read more: http://www.dailymail.co.uk/travel/article-2585112/Twitter-users-airlines-speedier-others.html#ixzz2wblb6c82
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