As OTAs boost spending, hotels continue online booking fight: Travel Weekly

As OTAs boost spending, hotels continue online booking fight: Travel Weekly.

Expedia logoThe world’s two largest OTAs are boosting spending on marketing while hotel lobbyists are calling for federal regulators to stop the proposed merger of two of the most popular OTAs in the U.S., reflecting a heightened battle between suppliers and intermediaries for a greater share of travel spending.

Expedia Inc. and Priceline Group each ratcheted up second-quarter marketing costs. Expedia did so as it made preparations for its pending acquisition of smaller competitor Orbitz Worldwide, a deal that is still being reviewed by the Justice Department. Orbitz also recorded higher second-quarter costs.

The Expedia-Orbitz deal has drawn fire from the American Hotel & Lodging Association (AH&LA). Earlier this month, the trade group publicly opposed the $1.34 billion deal, first announced in February, citing factors such as a narrowing choice of booking channels, higher costs for smaller hotel chains and the higher probability of deceptive practices from “rogue” OTAs.

A combined Expedia-Orbitz would control almost three-quarters of the U.S. online market, while the AH&LA estimated that Expedia, Orbitz and Priceline combines account for more than 95% of the OTA market.

Meanwhile, some hoteliers are drawing their own fire for their efforts to secure more bookings through direct channels.

Marriott International earlier this month launched a marketing campaign promoting Marriott’s website as having the best rates on the hotelier’s rooms. Ads concluded with the tagline “It pays to book direct.”

While that effort was likely geared to pull prospective guests away from OTAs, ASTA last week termed the language “misleading” and called for the hotelier to discontinue the campaign “immediately.”

Suppliers and their channels continue to battle over their respective shares of the U.S. online hotel sector, where annual spending is predicted to jump 55% between 2012 and 2016, to $58.1 billion, according to a Phocuswright report released in November. OTAs have been gradually pulling some of that spending away from hoteliers’ websites. Last year, OTAs accounted for 48% of online hotel spending in the U.S., up from 46% in 2012.

Hoteliers fear that a combined Expedia and Orbitz will result in a further loss of booking dollars.

“We believe this transaction and the resulting consolidation of the online travel marketplace will result in significant negative consequences, particularly for consumers, but also for the large number of our members who are small business owners and franchised properties,” AH&LA CEO Katherine Lugar wrote in an Aug. 6 statement.

Meanwhile, Priceline and Expedia continue to ramp up spending in their competition with each other, and those higher expenses were reflected in both companies’ second-quarter financial results.

Expedia’s second-quarter selling and marketing costs jumped 19% from a year earlier, while general and administrative expenses surged 38%. The company, which in May sold its 62.5% stake in China-based OTA eLong, also reported that gross bookings excluding eLong rose 20% to $15.1 billion, while room-night growth excluding eLong rose 35%.

Net income quadrupled from a year earlier, to $449.6 million, though that increase was largely the result of its $508.8 million gain on the eLong sales. Revenue increased 11%, to $1.66 billion.

Priceline’s online advertising spend rose 21%, while sales and marketing costs were up 26%, outpacing the company’s 7.4% revenue growth to $2.09 billion. Gross bookings advanced 11%, to $15 billion, with international bookings rising 30% while U.S. bookings remained flat.

Orbitz took a $4.25 million loss, compared with year-earlier net income of $6.88 million. Revenue fell 3.4%, to $239.6 million. The cost of revenue surged 34%, largely as a result of higher costs related to implementing systems to stem fraudulent transactions. Gross bookings fell 8%, to $3.09 billion, as standalone air and vacation-package revenue were both down 14%.

Financial analysts appeared to be unconcerned about Expedia’s higher spending, noting that it was appropriate for a company whose recent acquisitions included Travelocity and Australia-based Wotif.

In an Aug. 9 note to clients, Deutsche Bank analyst Lloyd Walmsley wrote, “We see a long runway for the company to continue to improve its operations across its legacy assets and acquired businesses, with better website conversion, increased hotel supply, deeper penetration of existing hotel partners and improved marketing optimization.” Walmsley maintained his “buy” rating on the stock.

And while Guggenheim Partners analyst Jake Fuller in an Aug. 6 note to clients classified Orbitz’s second-quarter performance as “weak,” he maintained that many of the challenges were short term and typical for a company on the verge of being acquired. He added that the recent performance of Travelocity could hint at a better future for Orbitz, as well.

“We note that Travelocity appears to be ramping revenue post acquisition as it benefits from a higher converting platform, access to more hotel inventory and better marketing support,” Fuller wrote. “A weak performance [by Orbitz] probably does not change the prospects for the deal.”

 

Back to basics – ten tips for travel search marketing [INFOGRAPHIC]

Back to basics – ten tips for travel search marketing [INFOGRAPHIC].

Hanapin Marketing, a UK-based agency which works with a number of travel and tourism brands, has produced a rather handy, back-to-basics guide to search marketing in the travel industry.

(click image or here for a larger version)

hanapin infographic 550px

Travel News – Internet Moguls launches ‘m-Powered Hotels’ to offer III-Tier digital marketing service to hotels | TravelBiz Monitor

Internet Moguls, a digital marketing solutions company for the hospitality industry, has launched a dedicated sub-brand, m-Powered Hotels, to offer complete III-Tier digital marketing services to hotels. m-Powered Hotels will take over complete software, revenue management, and digital marketing related activities of member hotels which join the brand network.

The company has already enlisted 24 hotels from India under m-Powered Hotels network. Revealing this new business vertical, Avijit Arya, Founder & CEO, Internet Moguls, said that the sub-brand, m-Powered Hotels, is targeted at hotels and hotel owners who do not have the bandwidth to handle digital marketing , revenue management and technology themselves. “This is a natural progression for us from a digital marketing agency to a complete software, revenue management and digital marketing solution provider,” he said. Today, 15 to 30 per cent of the total revenue are generated digitally. The share will be reaching up to 50 per cent very soon. Therefore, hotels that fail to leverage the technology in all aspects of operational and service delivery will be wiped out from the business, Arya observed.

The vision of the company is to equip m-Powered Hotels to manage revenue of USD 100 million in the next two years, he stated.  While the services being offered is comprehensive for any type of hotel, m-Powered Hotels will be targeting more standalone, unbranded hotels. “We want to position ourselves as a one-stop-shop for all sorts of technology and digital marketing services.”

As regards their capabilities, Arya said that they have a talent pool of more than 150 people from diverse backgrounds such as social media marketing, hospitality, advertising, consulting , etc. to support the process. “Moreover, we are powered by best in class technology that can get a hotel up and running in 21 days,” Arya said.

The company has plans to expand m-Powered Hotels memberships to regional countries like Sri Lanka, UAE, etc. “We see a lot of scope for this brand globally. However, our focus would be on India market initially before going to markets like Sri Lanka, UAE, etc.,” he informed. Internet Moguls provide digital marketing solutions to 500 hotels across 19 countries currently. Besides India, the company has offices in Dubai and Vancouver.

via Travel News – Internet Moguls launches ‘m-Powered Hotels’ to offer III-Tier digital marketing service to hotels | TravelBiz Monitor.

TripAdvisor will offer a million dollar digital marketing campaign to PATA CEO Challenge winners

pata logoEmerging tourism destinations have an unprecedented opportunity to boost their digital marketing campaigns, thanks to a collaborative venture between the Pacific Asia Travel Association (PATA) and TripAdvisor.

The PATA CEO Challenge offers two prizes, each valued at US$500,000, for regional, state and province tourism organisations, and secondary and tertiary cities that are able to demonstrate the uniqueness and authenticity of their heritage, customs, culture and natural beauty to local and international travellers. Awards valued at US$500,000 will be presented to the winners of each category: States, regions and provinces; and second-tier/third-tier cities.

Trip AdvisorThe winning organisations will work with dedicated teams from TripAdvisor to create unforgettable digital marketing campaigns that showcase their destinations to global stakeholders.“The PATA CEO Challenge is gathering momentum and we are receiving enquiries and entries from a very broad spectrum of new and emerging destinations. This is a remarkable opportunity to work with TripAdvisor’s digital marketing experts,” said PATA CEO Mario Hardy. “We have received many enquiries from organisations in mainland China and to assist them we are accepting entries in Simplified Chinese.”“Travellers around the world are always on the lookout for places to discover and explore.

By participating in the PATA CEO Challenge, emerging destinations will have the opportunity to showcase their unique destination to TripAdvisor’s global travel community,” said Sarah Mathews, Head of Destination Marketing, APAC at TripAdvisor. “We look forward to receiving even more creative entries as the deadline draw near.” Deadline for submissions is Thursday, October 1, 2015. The awards will be presented at the PATA Aligned Advocacy Dinner in London on November 2, when the guest of honour will be UNWTO Secretary General Taleb Rifai

via TripAdvisor will offer a million dollar digital marketing campaign to PATA CEO Challenge winners.

The secrets of digital travel ad targeting » ClickZ UK

The secrets of digital travel ad targeting » ClickZ UK.

Ahead of StrategyEye’s Future of Travel event on Wednesday 2nd September, Stephen Tayor, vice president and managing director of travel ad platform Sojern, talks through the do’s and don’ts of targeting consumers in digital travel.

The Future of Travel, at The Escalator in East London, will feature keynote speeches from Expedia, Hostelworld and Sojern along with five-minute pitches from start-ups including Hostmaker, Tripster and Triptease. Click here for more information24.

What is Sojurn’s primary focus?

We place ourselves firmly in the middle of marketing, advertising and travel technology. We’re a business that specialises 100% in the travel sector. The digital environment for travel is huge. Making sense of it all and helping the big travel brands communicate with the right person at the right time, in the right way, is what we aim to do.

We collect and aggregate huge volumes of anonymous travel intent data by working with companies like airlines and meta search companies.

What is changing in the way consumers are doing their own research?

The power that has gone to consumers is incredible. There is such a proliferation of information available, which is the reason why we exist. Online travel agencies are appearing such as HotelTonight, TripAdviser and Airbnb. Where I book, how I book, when I book – if you’re a hotel, how on earth do they reach the right client? That’s the problem we try and help solve for the big travel brands. The proliferation just means it’s a very exciting time, and on the brand side of it, it all comes down to use of data. With our data you can see when people are booking their flight, this is when they are travelling, and using that data a brand can work out when the right time is to talk to them. The data is invaluable.

What’s the key to targeting the right customer?

It comes down to the quality of the data you use and how you deploy it. Generic retargeting to everybody, which goes on a lot, is the worst rule of data marketing. Trying to sell something to someone that they just chose not to buy is stupid, Bombarding people with ads is irritating. The key is better and better data. If someone hasn’t bought something there is a reason, so you need to use the next level of data.

For example, give them options – we know for example that a certain person was searching for Chicago as well as New York, so offer them that as a flight option. Retargeting can be incredibly powerful, but the vast majority is wasted. It’s not a trivial problem to solve.

What are the key trends you see emerging in digital travel in the different markets?

We are in the US and Europe and we are expanding because the majority of travel companies exist all over the world. We are being pulled by our European clients into the Middle East, so Dubai is incredibly important for us. Then there was a pull into Asia Pacific through Singapore – Singapore itself is a natural travel hub and gateway to the rest of Asia. Singapore and Dubai are investing huge amounts of their GDP into travel products.

There are big differences between markets. The US is a phenomenal business market for us, but the vast majority is domestic travel. London, however, is an international market. The data targeting therefore needs to be a lot more granular. Germany is a market where travel agents are still prominent and going strong. Asia Pacific, where we are still learning our way, it is a market that is changing the whole time, and everybody is adjusting there, there is a fast growing middle class, and many affluent customers to target. It used to be about Japan, but now China is driving growth. Each market has very distinct travel patterns and you need to suss them out.

Find out more and learn how to attend The Future of Travel here.

One in five apps ‘get forgotten’ | Netimperative – latest digital marketing news

One in five apps ‘get forgotten’

Speed and simplicity top reasons for using apps, but one in five are installed and forgotten, according to new UK research.

The study, suggests that Brits are a nation of ‘app-nesiacs’ according to new research Google has conducted with Ipsos.

The survey of 1,200 UK app users, spanning three categories – shopping, restaurants and takeaways and travel and holidays – found that one in five installed apps are then forgotten.

Despite this ‘app-nesia’, apps still play an important part in our digital existence. Nearly a half of people surveyed (47%) said they use an app when they want information quickly, compared to 17% who prefer a mobile site. Apps are seen as simpler, quicker, more personalised and useful for fast transactional tasks, for example:

• For simplicity of navigation, 50% prefer an app, but 31% prefer a mobile website

• In terms of speed of loading, 46% believe an app is quicker, while 29% say a mobile site would win

• When it comes to ease of use, 51% prefer installed apps because logins are pre-entered

People tend to turn to mobile websites when they want more in-depth information, with 49% of those surveyed admitting they prefer a mobile site for this reason.

Cross-sector app behaviour

When it comes to app user behaviour across different sectors, travel and holiday apps are the most likely to be installed and then forgotten (33%), followed by shopping apps (18%) and restaurants and takeaway apps (17%).

Motivations for downloading apps also differ across categories. Restaurant and takeaway apps are chiefly downloaded to get access to discounts and rewards. The leading reason people download travel apps is because they’ve been recommended by others. And shopping apps are mostly downloaded when people have regular interaction with the company or brand.

Max Macintosh, Agency Head, Google UK, comments: “A great app encourages brand interaction, is easy to navigate and is quick to load. But as our research shows, this won’t necessarily guarantee that customers will keep coming back. For successful ongoing app engagement, businesses can use push notifications, ensure apps appear in organic search results and link search ads and results to relevant pages in apps.

Of course an app is a complement to, and not a substitute for, an optimised mobile site. When users want to compare options, gather information or go into greater depth, a mobile website comes into its own and should remain a top priority.”

Key charts:

via One in five apps ‘get forgotten’ | Netimperative – latest digital marketing news.

You’ll Never Guess Which Travel Site Americans Are Most Loyal To (Hint: It’s Not Priceline) | The Motley Fool

You’ll Never Guess Which Travel Site Americans Are Most Loyal To (Hint: It’s Not Priceline)  Steve Symington

With the advent of online travel sites, it’s never been easier to book a quick vacation, business trip, or even a spontaneous jaunt for almost anywhere in the world. Though the online travel industry is relatively young, it’s still growing quickly, with dozens of viable sites ready to make your trip happen.

The sites with the most loyal customers stand to grab the biggest share of this market as Internet usage increases around the world. But maintaining customer loyalty is even more challenging in markets like the United States, where online travel is becoming second nature as nearly 90% of the population is already online.

Thanks to online travel sites, resorts like this are just a click away.

This of course begs the question, which travel site are Americans the most loyal to?

Thanks to prominent advertising campaigns, several incorrect names might immediately come to mind. Take the various sites operated by Priceline Group (NASDAQ: PCLN), for example, which notably include priceline.com, KAYAK, booking.com, rentalcars.com, and — thanks to a $2.6 billion acquisition last year — even restaurant reservations specialist OpenTable. Since it was founded in 1997, Priceline has enjoyed the charisma of spokesman William Shatner talking up its negotiating skills, while KAYAK earns business by comparing the prices of “hundreds” of travel sites at once.

Collectively, these businesses helped Priceline Group achieve $50.3 billion in total gross bookings last year alone. And with a market capitalization higher than $61 billion as of this writing, it’s no surprise Priceline regularly calls itself the “world leader in online accommodation reservations.” But “world leader” or not, none of Priceline’s sites are tops in customer loyalty.

Or how about Hotwire? Specific financial details are scarce for the privately held site, but Hotwire earns customers by selling off unsold travel inventory at a huge discount, saving people planeloads of cash on all their travel needs from airfare to hotels, rental cars, and comprehensive travel packages.

Unfortunately, though, even Hotwire’s approach doesn’t translate to the most loyal users. It’s not Expedia (NASDAQ: EXPE), either — though we’re getting closer.

Travelocity’s roaming gnome, Credit: Travelocity

Love for the Roaming Gnome

According to the 19th annual Brand Keys Customer Loyalty Engagement Index, American consumers are most loyal to a travel site acquired by Expedia less than two months ago: Travelocity.com. On January 23, 2015, Expedia paid $280 million in cash to buy Travelocity from travel-technology specialist Sabre (NASDAQ: SABR), which itself was a subsidiary of American Airlines until being spun off in 2000.

According to Brand Keys president Robert Passikoff, 2015 was Travelocity’s first year atop its category in loyalty. And this year’s results were driven by the brands’ abilities to “identify customers’ expectations and address them via authentic emotional values.”  So why do Americans specifically love Travelocity so much?

A little focus goes a long way

First, keep in mind that Travelocity signed a strategic marketing agreement with Expedia in mid-2013. Per the terms of that deal, Expedia agreed to take the reins of the technology platform powering Travelocity’s U.S. and Canadian websites. In exchange, Expedia received performance-based marketing fees that varied based on the amount of travel booked through those Travelocity-branded sites.

Travelocity’s #IWannaGo campaign was wildly successful, Credit: Travelocity.

While this meant less revenue for Travelocity at the time, it also greatly improved the site’s profitability by drastically lowering operating costs. In its most recently reported quarter as part of Sabre, for instance, Travelocity’s adjusted revenue fell nearly 45% year over year, to $89 million, while adjusted EBITDA skyrocketed 116% to $16 million. Without the need to focus on maintaining its technology platform, Travelocity was free to redirect those resources toward promoting its brand — something it arguably did more effectively than any of its deep-pocketed rivals, anyway.

Take Travelocity’s “Roaming Gnome” mascot, for example, whose offbeat TV spots have been at the heart of its viral advertising efforts for more than a decade. But starting in 2013, Travelocity also began using the gnome to engage consumers on a personal level with a wildly successful social media campaign centered around the hashtag #IWannaGo.

By following the @roaminggnome handle on Twitter or Instagram, then using the hashtag to tell Travelocity where you wanted to go, you were automatically entered to win a chance to make your travel dreams come true. Then. last year, Travelocity built on that momentum by combining the hashtag with its new “Go & Smell the Roses” tag line.

According to Travelocity chief marketing officer Bradley Wilson: “‘Go & Smell the Roses’ is more than a tag line in an advertising campaign, it’s a rally cry. […] We are using our most powerful asset, the iconic Roaming Gnome, to inspire and instigate people to get off the couch, to go and smell the roses.”

If Brand Keys’ latest Loyalty Index is any indication, Travelocity’s efforts to connect to customers on an emotional level are obviously proving effective in its core American market. If it can translate that good work under Expedia’s wing to inspire people around the world, something tells me Expedia’s $280 million purchase price will look brilliant in the end.

via You’ll Never Guess Which Travel Site Americans Are Most Loyal To (Hint: It’s Not Priceline) | The Motley Fool.

The role of price transparency in converting hotel guests online | By Fig Cakar

The role of price transparency in converting hotel guests online

By Fig Cakar, Managing Director – the Americas, SiteMinder

Hotel brands, online travel intermediaries and technology solution providers are all too aware that online conversion is a huge issue. Depending on who you talk to, online conversion rates for most travel websites sit in the low single digits and all stakeholders are challenged with what to do about it.

So, which way is the industry moving and how does price transparency fit in?

While more hotels are today educated about the ‘billboard effect’ and its role in increasing direct sales, research released by SalesCycle earlier this year will have been welcomed by anyone involved in selling travel online for the insight it provided into the reasons travellers abandon a booking.

As a refresher, most travellers (39 percent) say they are just looking and want to do further research, while high prices/desire to compare and the need to involve others in the process were cited as the next two biggest reasons.

Finally, stumbling blocks – such as an over-complex booking process, technical issues and payment problems – were also reasons cited for abandoning a booking.

Empowering travellers to make the choice

A deeper dive into the SalesCycle research also reveals where in the booking path travellers drop off and more than half admit to abandoning a booking when they are shown the total price.

It’s no wonder, then, that brands and intermediaries employ various techniques to keep people on their sites and ensure they have everything they need to complete the booking.

One good example, recently reported by Tnooz, was a move by UK-based chain Shire Inns which recently introduced a price comparison feature on its website.

It seems like a risky move because the hotel group could lose the booking altogether by enabling potential guests to compare its rates against those of four large online travel agencies (OTAs). It could also risk the ire of those same OTAs but Shire argues that it recognises travellers want to shop around.

Getting the distribution mix right

Early results are positive for Shire, with the chain experiencing significantly-improved, double-digit conversion rates. Not a bad result when considering the industry average is around four percent.

What the story highlights is the need for hoteliers to track where their guests are coming from and ensure they are getting their distribution mix right, both direct and indirect.

On the one hand, hoteliers should not be paying twice for guests they believe they would have attracted anyway. However, most hoteliers recognise the value they get from the OTAs, in terms of the extended reach they offer via the sales marketing clout that sits behind the online giants and helps smooth out the peaks and troughs in the hotel business.

So, moves from hoteliers to push the direct channel are only a part of the equation.

SiteMinder recently produced its own findings on the power of direct bookings, showing that while Booking.com continues to hold the top spot when it comes to revenue generation, TheBookingButton Internet booking engine came third in terms of business to hotels.

So where does hotel distribution go from here?

2014 was certainly a year of upheaval with further consolidation in the online travel market and new entrants to consider in the mix. 2015 has not been that different so far with Expedia’s planned acquisition of Orbitz and rumours around Priceline acquiring RocketMiles.

No one can say where it will all end up.

Hoteliers will continue to consider initiatives like Shire Inns’ price comparison tool because, ultimately, it’s about attracting, reaching and converting all travellers, and giving them the choice to book what they want in the way they want.

But as part of the increasingly-complex distribution strategy that today’s Internet economy demands, hoteliers will – and should – also continue to sell rooms via a mix of channels, direct and indirect, to ensure their businesses reap the benefit of reaching both global and local travel markets to generate the most value and in the most effective way.

via The role of price transparency in converting hotel guests online | By Fig Cakar.

Travel Companies Ranked on Best Social Media Practices | TravelPulse

Engagement Labs, the technology and data company, has recently released the social media rankings of the top performing hotel chains, airlines, online travel agencies (OTAs) and metasearch sites.

The rankings are based on Engagement Labs’ eValue scores, which take into account three factors: Engagement, Impact and Responsiveness.

Travel Companies Ranked on Best Social Media Practices

The top three hospitality companies on Twitter are (in order) Hyatt Hotels, The Ritz-Carlton Hotel Company and Trump Hotel Collection. Hyatt was highlighted for using highly visual vacation-related content and the use of creative hashtags.

The top three Facebook marketers in the hotel industry are The Ritz-Carlton Hotel Company, Mandarin Oriental Hotel Group and Country Inns & Suites by Carlson. Ritz-Carlton stood out based on its regular engagement with travelers and its posting of images and facts of its resorts.

“As social media is increasingly becoming an all-purpose communication tool, the hotel industry excels by providing real-time information to their customers on their social media channels,” said Bryan Segal, chief executive officer of Engagement Labs, via a release. “Companies like The Ritz-Carlton Hotel Company and Hyatt Hotels utilize their social media channels to provide up-to-date resort news and industry information as a one stop shop for their audiences.”

American Airlines, United Airlines and Alaska Airlines led carriers in Twitter marketing. American Airlines also was No. 1 in Facebook marketing, followed by Island Air and Delta Air Lines.

On Twitter, American Airlines was adept at responding to consumer postings and weaving in topical news and events to drive interest, according to Engagement Labs.

On Facebook, American Airlines received a high eValue score for updating travelers on company information and relating major news and events back to the airline industry (to celebrate Women’s History Month, the major carrier asked Facebook followers to share stories about female American Airlines members who exemplified premier customer service).

In terms of the travel aggregators (OTAs and metasearch sites), Hotels.com, OneTravel and CheapOair were the top Twitter marketers (parent company Fareportal owns both OneTravel and CheapOair). Hotels.com was highlighted for using Twitter to dish out the latest deals and promotions, as well as posting travel tips and trivia to boost engagement.

BookIt.com, Orbitz Worldwide and Travelocity were the top three Facebook marketers. BookIt.com scored highly in large part because the site posted articles that included travel ideas, tips for things to do in particular destinations, and contests for their followers to win trips to different destinations.

Travelers on social media “want convenience, trusted brands and good deals,” Segal said. “Social media is a key resource to help consumers navigate the complexity of travel today. We see marketers optimizing social channels to enhance user experience, customer satisfaction and develop trust and loyalty with their audiences.”

Engagement Labs’ eValue Analytics leverages more than 300 conventional social media metrics to produce a single benchmarked score, analyzing more than 75,000 handpicked, verified brands that include marketers, advertisers, publishers and broadcasters around the world.

via Travel Companies Ranked on Best Social Media Practices | TravelPulse.

Vayant and ArrivalGuides team up to inspire travel shoppers

vayantVayant brings its FastSearch, the inspirational sub-second airfare shopping product that precomputes large datasets of customer-defined flight search results and keeps them fresh and easily available for marketing purposes via API.

Vayant Travel Technologies, a leading company in airfare search innovation, and ArrivalGuides, the destination content supplier, announced a partnership agreement for a joint marketing solution that allows travel companies to target flight offers alongside inspiring destination images and content.

By combining their respective strengths the partners aim to make it easier for airlines and travel agencies to provide rich content-driven experiences on their ecommerce websites. As the world’s leading network of high quality and up-to-date destination information and city guides, ArrivalGuides brings compelling destination content to inspire travellers to choose, book and plan their trip. Currently, this covers over 500 destinations and includes 35,000+ points of interest.Vayant brings its FastSearch, the inspirational sub-second airfare shopping product that precomputes large datasets of customer-defined flight search results and keeps them fresh and easily available for marketing purposes via API.

Offered as a one-stop-shop web solution, the combined destination and flight content API can be used by travel companies to power map displays, calendar displays, banner ads, email campaigns. Iskra Rasheva, Marketing Manager, Vayant Travel Technologies, said: “Today’s travellers expect to find inspiration when they shop online, with exciting travel choices accurately priced, attractively presented and available to book.

With ArrivalGuides we’re making it easy for all kinds of travel sellers to deploy this kind of quality content on their websites.”Ola Zetterlof, Director of Content Solutions, ArrivalGuides, said: “High quality destination content is key for inspiration and to trigger a booking – with Vayant, we add a new dimension with airfare pricing that’s fast and accurate.” –

See more at:

http://www.traveldailynews.com/news/article/64859/vayant-and-arrivalguides-team-up#sthash.U9GDR367.dpuf

via Vayant and ArrivalGuides team up to inspire travel shoppers.